Frequently Asked Questions
Have Questions? We’ve Got Answers.
Whether you’re ordering custom apparel for your business, school, team, or event, we’re here to make the process as simple as possible. Browse some of our most frequently asked questions below. If you don’t see what you’re looking for, contact our team. We’re always happy to help.
What services does BAC Print offer?
BAC Print provides custom screen printing, embroidery, direct-to-film (DTF) printing, promotional products, custom online shops, live printing, studio tours, and speaking engagements. Whether you’re ordering apparel for your business, school, team, nonprofit, or event, we’ll help you find the right solution.
How do I request a quote?
You can request a quote through our website or emailing Print@BACPrint.com. The more information you can provide such as apparel type, quantity, artwork, and timeline, the faster we can prepare your quote.
How long does an order take?
Production times vary between 5-10 business days based on the size and complexity of your order. If you have a specific deadline, let us know when requesting your quote, and we’ll do our best to accommodate your timeline.
Can I provide my own apparel?
In many cases, yes. Contact our team to discuss your project so we can determine whether customer-supplied garments are a good fit.
Do I need to have my design finished before contacting you?
Not at all. If you have a logo, sketch, or even just an idea, we’ll help determine the best approach for your project.
What file types do you accept?
Vector files such as AI, EPS, and PDF generally provide the best print quality, but we can review other file types as well such as JPEG and PNG.
Can you help with design?
Yes! Whether you need small adjustments to existing artwork or help preparing a design for production, our team is happy to help.
Is screen printing the right choice for my project?
Screen printing is an excellent option for larger orders and designs with solid colors. It produces vibrant, durable prints that hold up well over time.
How many colors can be printed?
We can print a wide range of colors. Our team will recommend the best printing method based on your artwork and apparel.
What products can be embroidered?
Embroidery works well on polos, hats, jackets, bags, fleece, workwear, and many other garments.
Is embroidery better than printing?
It depends on your project. Embroidery creates a professional, textured finish that’s popular for business apparel and uniforms, while printing is often better suited for detailed graphics or larger designs.
What is DTF printing?
Direct-to-film (DTF) printing transfers full-color designs onto apparel, making it a great option for detailed artwork, vibrant colors, and smaller production runs.
How do custom online shops work?
We build a custom online shop where your employees, team members, or supporters can order approved apparel directly. It’s an easy way to simplify ordering while keeping branding consistent.
What is live printing?
Live printing allows guests to watch custom apparel being printed on-site during your event, creating an engaging and memorable experience.
Do you ship orders?
Yes. We can discuss shipping or pickup options at our Grand Rapids location when placing your order.